Privacy Policy

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Avenue Pilates is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services or visiting our website, you agree to the terms outlined in this policy.

2.1 Personal Information
We may collect the following personal information when you interact with us:

• Name, address, phone number, and email address.
• Payment information (processed securely via third-party payment processors).
• Health and fitness information (e.g., injuries, conditions, or goals) that you voluntarily provide.

2.2 Non-Personal Information
We may collect non-personal data such as:

• Browser type, device information, and IP address.
• Website usage data through cookies and similar technologies.

We use your information to:

• Process bookings, memberships, and payments.
• Communicate with you regarding class updates, cancellations, or special offers.
• Tailor classes or services to your fitness needs.
• Improve our website and customer experience.
• Comply with legal obligations.

We will not use your personal data for purposes unrelated to our services without your explicit consent.

We respect your privacy and will not sell or rent your data. We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, booking platforms, or marketing services.
• Legal Obligations: Authorities if required by law or to protect our rights.

• We retain personal information for as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. Non-personal data may be retained for analytics purposes.

• Under applicable data protection laws, you have the following rights:
  • Access: Request a copy of your personal data.
  • Correction: Update or correct inaccurate information.
  • Erasure: Request deletion of your data, subject to legal obligations.
  • Restriction: Limit processing of your data in certain circumstances.
  • Objection: Opt-out of marketing communications.
  • To exercise your rights, contact us at info@avenuepilates.co.uk

• We use cookies and similar tools to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

• We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

• Our website or communications may include links to third-party websites. We are not responsible for the privacy practices or content of these sites.

• We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us: info@avenuepilates.co.uk