Terms & Conditions

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Avenue Pilates
Effective from January 2025

Welcome to Avenue Pilates. By participating in our classes, workshops, or using our services, you agree to abide by these Terms and Conditions. Please read them carefully. If you do not agree, you should not use our services

 2.1 Booking and Attendance

• All classes must be booked in advance through info@avenuepilates.co.uk.
• Cancellations must be made at least 9 hours before the class start time to avoid charges. Late cancellations or no-shows will result in the loss of the class credit. 

2.2 Class Credits and Packages

• Class credits and packages are non-refundable and non-transferable.
• All credits have an expiration date as stated at the time of purchase. Extensions may be granted at the studio's discretion in exceptional circumstances.

2.3 Memberships

• Memberships are billed monthly and require a minimum commitment period of 3 months from date of purchase.
• Membership cancellations or freezes require four weeks written notice.
• Memberships are personal and cannot be shared.
• Credits roll on a monthly basis (ie. the EVERY week membership = 4 credits per month from date of billing to next date of billing) 
• Credits cannot be rolled over from month to month
• Need an extra class or two this month? Just email us and members can add on a class for £18

3.1 Health Declaration

• By participating in classes, you confirm you are in good health and have no medical condition that could be aggravated by physical activity.
• It is your responsibility to inform the instructor of any injuries, conditions, or pregnancy before the class begins.

3.2 Waiver of Liability

• Avenue Pilates is not liable for any injuries sustained during classes. You participate at your own risk.
• Consult a medical professional before beginning any new exercise program.

3.3 Studio Etiquette

• All clients are expected to maintain a respectful and welcoming environment. Disruptive or inappropriate behavior may result in the suspension or termination of studio access.

• Avenue Pilates reserves the right to change class schedules, instructors, or services without prior notice.
• If a class is cancelled, clients will be offered a credit for the affected session.

• By using our services, you consent to the collection and use of your personal data in accordance with our [Privacy Policy].
• Your information will not be shared with third parties without your consent, except as required by law.

• Photography and video recording in the studio are prohibited without prior consent.
• Occasionally, Avenue Pilates may take photos or videos for marketing purposes. You will always be asked for permission before being included in such content.

• Clients are expected to use studio equipment responsibly and follow instructions provided by instructors.
• Any damage to studio equipment due to negligence will be the responsibility of the client to cover repair or replacement costs.

• Avenue Pilates reserves the right to terminate your access to classes or services if these Terms and Conditions are violated.

•  The studio is not responsible for any lost or stolen personal belongings.
• Please ensure to secure personal belongings in designated areas provided by the studio.

• These Terms and Conditions are governed by the laws of the United Kingdom.

For questions or concerns, please contact us at:

Email:info@avenuepilates.co.uk